|Category||Sales and Marketing|
This role is primarily responsible for managing Kaiser Permanente Southern California's reputation via social channels and digital platforms to grow and retain membership. The manager of social media will also be leading or providing strategic and tactical support for high-value projects and initiatives in collaboration with the national social/media teams and organization-wide public relations/communications and marketing teams.
Examples of projects and tactics range from managing/updating the social media brand handles, advocacy tools/platforms, and creating social media content and/or campaigns. Projects will need to have defined metrics and campaigns will be measured against those metrics-as analytics will also be used to influence future projects.
As a manager, this candidate may oversee media or communications staff to ensure consistent organizational messaging that aligns with the organization's strategic priorities.
This role will report to the director of brand reputation as part of the larger regional Integrated Brand Communications team.
The ideal candidate will have excellent writing, social media, and analytics skills, *and also* a passion for how we improve care, quality, service at Kaiser Permanente through listening to, and acting upon, the voice of the consumer as expressed through social media interactions.
License, Certification, Registration
Primary Location: California,Pasadena,Regional Offices-Walnut 393 E. Walnut St.
Scheduled Weekly Hours: 40
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 8:00 am
Working Hours End: 5:00 pm
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: Salaried, Non-Union, Exempt
Job Level: Individual Contributor
Job Category: Sales and Marketing
Department: Integrated Brand Communications
Travel: Yes, 15 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.