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Keyholder Specialist Product Operations (Part Time), Santa Barbara, California

Created 10/18/2020
Reference 340154
Category Store: Brand/Sales Associates
Job type Part-Time
Country United States
State California
City Santa Barbara
Zip 93101
Address 615 Paseo Nuevo
Salary Competitive
About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We've built our brand on staying true to our roots whilst always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.

About the role

As theKeyholder Specialist, you are responsible to support the management team toperform functional tasks as assigned; guiding work while supporting a positive storeenvironment. Keyholder Specialists will act as a mentor and role model to otherassociates to support service behaviors and the execution of tasks in specificareas of expertise. You contribute to a high performing team and consistentlydeliver a best-in-class customer experience. This role will be focused onconnecting with employees and customers to ultimately assist in achieving storeperformance goals; including meeting the sales budget, building market share,as well as other Company-wide defined goals. As an important part of the BrandAssociate team, you will reinforce performance expectations by role modelingbehaviors and communicating how to achieve the Brand Vision and achieve orexceed the goals / strategies of the store.

What you'll do
  • Supports
    the store management to ensure work tasks

    are completed in a timely and efficient manner
  • Executes
    initiatives designed to drive customer

    satisfaction and business efficiencies
  • Provides supportin execution
    of marketing and

    visual presentation to promote sales
  • Readscommunications and interacts with store
    management

    to be knowledgeable of all current

    initiatives, priorities and business metrics
  • Serve as a BrandAmbassador
    to achieve priorities

    in store, with customer as the primary focus
  • Mentor and trainindividuals
    ; provides on the job

    training to associates sharing a higher level of

    knowledge of product and processes
  • Takes action
    based upon direction from Leader on

    Duty and collaborates effectively with employees
  • Build expertise
    in assigned specialized functional area
  • Guide workactivities
    during the day, inclusive of

    before and after normal store operating hourswhen a

    manager may not be present
  • Support Leader onDuty activities
    during non-peak

    hours, by exception
  • May support
    completion of work processes before or

    after the store closes
  • May


    openor close


    the store


Who you are

    • High School Diploma or equivalent experiencepreferred
    • 1-2 years of retail experience preferred with aminimum of 6 months Gap Inc. experience
    • Key holder experience preferred
    • Ability to maneuver around sales floor, stockroom, work with and around cleaning chemicals, and lift/carry up to 30lbs.
    • Ability to work a flexible schedule to meet theneeds of the business, including holiday, evening, overnight and weekend shifts


Benefits at Gap

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, 30% off at Gap Outlet, and the ability to purchase discounted merchandise during international travel at Banana Republic, Athleta, Intermix and Old Navy.
  • Pension schemes available, depending on role.
  • Market-leading private medical healthcare and well-being programme.*
  • Voluntary medical cash plan open to all employees.
  • Performance-related discretionary bonuses.*
  • Access to our Employee Support Programme for overall well-being.

*For eligible employees
Employer Gap Inc

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